Training of tour guides in universities of Kazakhstan: problems and prospects

Abstract

The article presents an analysis of existing models of training tour guides, with an emphasis on comparing international experience and identifying the most relevant approaches. The programs for training tour guides in various countries are considered, the features of their goals, objectives, content and results are highlighted. Particular attention is paid to the process of certification of tour guides and its specifics. Based on a comparative analysis of world experience and existing programs for training tour guides in the Republic of Kazakhstan, the author's model of training tour guides is proposed. This model was developed in the context of the educational program "Tourism" and is focused on the formation of key professional competencies, the choice of effective methods and forms of training, as well as assistance in the employment of graduates. The development of this model of the minor educational program is based on the analysis of programs implemented at the Kostanay Regional University named after A. Baitursynuly.